Candle Burning Services
--- CANDLE REPORTS ---
To received a Candle Report you must choose that option when ordering. Candle Burning Reports are sent to the email address you have provided on your order. The report will be emailed within one week after your candle has expired. To view a sample candle report simply go to the menu and click on Sample Candle Report.
ALL FOLLOW UP CORRESPONDENCE AND NOTICFICATIONS ARE SENT TO THE EMAIL ADDRESS ON THE ORDER. This is done to prevent against fraud.
Each Candle Burning Service with Report that you order comes with ONE CANDLE REPORT regardless of the length of time you have chosen to burn your candle.
PLEASE NOTE: We do not provide updates on candles while they are burning.
--- How To Send A Photo ---
Send your photo as a SEPARATE EMAIL as an attachment in JPEG FORMAT. Make sure you include the name and email address used on the original order. DO NOT send us a copy of your order, we already have that. Only 2 photos are allowed. Photos must be sent very small (around 70 KB each).
IF SENDING PHOTOS PLEASE IDENTIFY THE PERSON IN THE PHOTO AND INCLUDE THE ORDER NUMBER. PHOTOS MUST BE RECEIVED THE SAME DAY ORDER IS PLACED OTHERWISE THEY WILL NOT BE USED